Information Support Officer

Reference number:
£22,497.00 to £23,382.00 per annum
Closing Date:
Friday 16th August 2024 (10.00am)

This post will based on a rota basis in the student and visitor reception. They will be the main person who meets and greets students and visitors. They are a secondary line support to answering all course enquiry calls and answering guidance email enquiries. This student reception will support students who require support for student finance (issuing travel passes, supporting with PMS login queries), replacement ID badges, referrals to other areas etc.

This post will also provide the wider support to the department in administrative duties needed, specialist reprographics work, admissions, reports to student and parents, letters re progress and attendance, invitations to students to events etc.

The post holder may be required to work across both College sites.

Southport Education Group is committed to safeguarding and promoting the welfare of children and young people and all employees are expected to share this commitment.

All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records check, with Barred List check if appropriate, through the Disclosure and Barring Service (DBS).

An Application Form should be completed and supported by a letter of application, which succinctly but comprehensively identifies your reasons for applying and how your career to date may have equipped you for the post. CVs alone will not be accepted.

Completed applications should be returned by the closing date via email to

Your interest in the post is greatly appreciated.


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