We are pleased to introduce a fantastic new course.
In the pursuit of delivering excellent customer service skills across all Southport businesses, employers across the area are invited to enrol their staff onto this course.
The courses usually run from 1-4pm on various dates throughout the year. To register your interest use the Book Now! button below and we'll be in touch with the next available dates.
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Our course is tailored to your business and the training could be delivered either on-site at your workplace or at our Southport town centre campus on Mornington Road.
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Suitable for all customer facing staff with the aim of training employees on effective ways to develop and enhance their skills, no matter their existing ability.
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We have industry professionals delivering the course and upon successful completion, candidates receive a certificate and a 'Customer Experience Champion' certificate.
"Great Training!"
Congratulations to the staff of the Waterfront Hotel, who recently completed this course, giving us great feedback. We hope you've enjoyed putting your new skills into practice.
"Very Good Experience"
We were delighted to host a session for the Southport Learning Trust, with 100% of participants said they had a good or very good experience on the course and would recommend it to others. They all agreed that they could include some of the learning outcomes in their daily work.
"Great Feedback!"
26 employees of the Mikhail Group attended a group training session at The Grand on Lord Street. We were very pleased to hear that they all really valued the training and the feedback was great.
