Health & Wellbeing Support

At any time, anyone can can experience worries and fears, but you don’t need to struggle alone.

We recognise that at times some of our students may have times where things feel very tough.
As well as our own student support services there is lots of help available out there. Below are some suggestions of the best places to find what you need.

Emergencies can come in all forms, whether it's yourself or somebody else, here are the organisations to contact.

If you are in crisis or have thoughts about harming yourself or someone else call 999 for an ambulance or go to your nearest Accident & Emergency department.

If it’s not an emergency but you are feeling unwell and want advice and support, get in touch with your GP, who will talk it through with you and may refer you to someone else who can give you specialist help.


Call Samaritans on 116 123

or email

Call 101 - Non-Emergency Police

Call 999 - Police Emergency

Call 0345 140 0845 between 8am and 6pm.

Contact the emergency duty team on 0151 934 3555 for urgent advice outside of office hours, from 5.30 pm Mon to Thurs, and 4 pm Friday.

If you have a concern you can make a referral to Sefton Council on 0151 934 3737 (an operator will take some brief details so that you can receive a call back from adult social care). For more information on safeguarding adults please visit Sefton Council website.

Adult Mental Health Crisis teams:
Liverpool & Sefton – 0800 051 1508

West Lancashire - 01695 684356

Please visit the following charities and organisations for expert help, guidance and reassurance.


Campaign Against Living Miserably

A registered charity, which exists to prevent male suicide in the UK. Call CALM on 0800 58 58 58


A free, private, and confidential service where you can talk about anything. They are there for you online or via the phone, anytime.

Give us a Shout

A free, confidential 24/7 text messaging support service for anyone who is anxious, stressed, depressed, suicidal or overwhelmed and who need in-the-moment support.

Heads Above the Waves

An organisation raising awareness of depression and self-harm in young people. They help to promote positive, creative ways of dealing with the bad days.


An online mental health wellbeing community, the team are there to provide free, safe, and anonymous online support and counselling.


the national charity dedicated to the prevention of young suicide

As a national charity, they work towards building a society which speaks openly about suicide and has the resources to help young people who may have suicidal thoughts. Call Papyrus on 0800 068 41 41 or email


Sefton Women’s and Children’s Aid

Telephone 24hr National Domestic Violence Helpline: 0808 2000 247 / 0151 922 8606, Text: 07779 754 594 or email

Young Minds

Use the Young Minds Text line for free, 24-hour mental health support.

Student Support

From Learning Support to Personal or Financial Support, whatever your need, we have dedicated support teams available to help you.

Sefton Sexual Health Service

We work closely with the team at the Sefton Sexual Health Department who offer a wide range of services and who you can contact should you need to access help or advice.

The Student Hub

Call now

01704 392704

Term time

Monday 8.15am – 5.00pm
Tuesday, Wednesday and Thursday 8.15am- 7.00pm
Friday 8.15am – 4.00pm

Outside Term time

Monday to Thursday 8.30am – 5.00pm
Friday 8.30am – 4.00pm